Welcome to the Help Section of Thekosherbnb.com! We're here to provide you with assistance and answers to common questions you may have about using our platform. If you don't find the information you're looking for below, please feel free to contact our support team directly for further assistance.

  1. How does Thekosherbnb.com work?

Thekosherbnb.com is a platform that connects individuals seeking kosher accommodations with hosts offering such rentals worldwide. Guests can browse, search, and book kosher rentals based on their specific needs and preferences. Hosts can list their kosher properties, manage bookings, and communicate with guests through our secure messaging system.

  1. How do I create an account?

To create an account on Thekosherbnb.com, simply click on the "Sign Up" or "Become a Host" button located at the top right corner of the website. Fill in the required information, including your name, email address, and a secure password or login with your google account. Once your account is created, you can start browsing and booking kosher rentals and become a Host and start to make money.

  1. How do I search for kosher rentals?

You can search for kosher rentals by entering your desired destination, travel dates, and any specific requirements. Our search filters will help you narrow down the options and find the perfect kosher accommodation for your stay.

  1. How do I make a booking?

Once you've found a kosher rental that meets your criteria, click on the listing to view more details. If the property is available for your desired dates, click on the "Book Now" button and follow the prompts to complete your booking. Some hosts may require confirmation before accepting your booking request. Once confirmed, you will receive a confirmation email with the necessary details.

  1. How do I communicate with hosts?

Once you have chosen a property, put your dates and then press on "request to book", if you have specific questions for the host please write on them message box. On you app or website you can receive their answers through your Inbox.  Hosts will typically respond within a reasonable timeframe to assist you with your inquiries.

  1. What are the cancellation and refund policies?

Cancellation and refund policies may vary depending on the specific host and rental property. It's essential to review the cancellation policy provided on the listing page before making a booking. If you need to cancel or modify your reservation, please contact the host directly to discuss the options available.

  1. How do I contact customer support?

If you have any further questions or need assistance, our customer support team is here to help. You can reach us by clicking on the "Contact Us" link at the bottom of the website or by emailing support@thekosherbnb.com. We strive to respond to all inquiries as promptly as possible.

8. Need Help with setting up?

Even that the process of becoming a Host is easy and free, if you wish to hire someone of our team to set up your account for you, you can contact support@thekosherbnb.com and put on the subject NEED HELP TO SETUP MY ACCOUNT or you can call 754-236-2820. 

We hope this Help section has provided you with the information you need to navigate and enjoy your experience on Thekosherbnb.com. Happy kosher travels!